Privacy Policy

ILE Education ("ILE", "we", "us") provides 1-1 tutoring services. This policy explains what personal information we collect, why we collect it, and the choices you have. We aim to keep this in plain English.

Who we are

ILE Education operates the website iled.uk. For anything related to your data, contact us at support@iled.uk.

What we collect

Enquiry details. When you contact us by email, WhatsApp or our contact page, we receive the information you choose to send, such as your name, contact details, the student's year group, subjects and goals.
Tutoring records. For enrolled students we keep records needed to deliver tutoring: subjects, exam boards, session notes, progress and grades, and attendance.
Portal accounts. Where we provide portal access, we hold the account details needed to operate it.

Because our students are usually under 18, we collect student information from and with the agreement of a parent or guardian wherever possible, and we limit what we hold to what tutoring genuinely requires.

How we use it

To respond to enquiries and arrange consultations
To deliver tutoring sessions, track progress and share session notes and reports with students and their parents
To manage scheduling and payments
To improve our service

We do not sell personal information, and we do not use it for third-party advertising.

Who we share it with

Information about a student is shared with the tutor delivering their sessions, and with the student's parent or guardian. We use established service providers (for example, communication and scheduling tools) to operate, and they process data only on our instructions. We do not otherwise share personal information unless required by law.

How long we keep it

We keep enquiry and tutoring records only as long as needed to provide the service and meet legal obligations, after which they are deleted.

Your rights

Under UK data protection law you can ask us for a copy of your information, ask us to correct it, or ask us to delete it. Email support@iled.uk and we will respond promptly. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Changes