Last updated: June 2026
These terms apply to tutoring services provided by ILE Education ("ILE", "we", "us"). By booking sessions with us you agree to them. We have kept them short and in plain English.
We provide 1-1 online tutoring for GCSE and A-Level students. Session content is tailored to the student's subjects, exam board and goals. The free initial consultation carries no obligation.
Session times are agreed between you and your tutor. Rates are set out on our pricing page and confirmed before tutoring begins. Payment terms are confirmed at the time of booking.
If you need to move or cancel a session, tell your tutor as early as possible and they will rearrange it with you. Sessions cancelled at very short notice or missed without notice may be charged; we will always be clear with you about this in advance.
For students under 18, sessions are arranged with the agreement of a parent or guardian, who remains our point of contact for payments and any concerns. We expect a respectful environment in sessions in both directions, and we will raise anything that gets in the way of effective tutoring with you directly.
We will always work to improve a student's understanding and exam performance, and we will be honest about progress. Exam results depend on many factors, so while we stand behind the quality of our tutoring, no specific grade can be guaranteed.
Notes, plans and resources we create for a student are for that student's personal study and may not be republished or resold.
These terms are governed by the law of England and Wales. If any part of them is found unenforceable, the rest still applies. Questions about these terms: support@iled.uk.